Evaluating A Network For VoIP Tech

By Doug Caverly
Staff Writer
Article Date: 2010-08-02

The average company would probably prefer not to equip all of its employees with cell phones. Landlines can represent a nuisance, too, since long distance calls cost a fair amount. Fortunately, VoIP tech can act as a solution, so long as a company's network can handle it.

Being able to call anyone, anywhere for almost no money sounds great, but after all, it would have a serious cost of a difference sort if everyone lost the ability to do research online - or even access their email - each time a single employee picked up a phone.

A reverse situation is possible, too, where someone watching YouTube videos or playing online games on his lunch break would cause callers to have a bad experience. And it would be a real pain if it were necessary to make a company-wide announcement every time the phone rang.

So David Sims talked to officials at VoIP Insider about how to take VoIP calls into account, and they told him, "[Y]ou should calculate the total bandwidth needed to send and receive your calls. You can do this by multiplying the number of anticipated simultaneous calls times the packet size of the voice codec you will be using (like G.722 or G.729)."

Then, depending on how things look, the officials said, "[Y]ou may want to prioritize or even segment your voice traffic." (This can also serve as a good precaution against unforeseen Internet problems even if the situation seems under control.)

If problems still exist after all this, it may be time to rework the VoIP cost analysis. Specifically, the cost of more bandwidth will have to be weighed against the cost of using traditional phones. It's possible VoIP won't represent such a great deal once the added expense is factored in.

The good news is that most organizations with decent Internet connections shouldn't encounter a lot of problems when using VoIP tech. It's just best to think about this sort of stuff before going through with any transitions; no one will win if all of a company's phones are accidentally transformed into little more than paperweights.

About the Author:
Doug is a staff writer for WebProNews. Visit WebProNews for the latest eBusiness news.


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